To exasperate the problem even more, by the point we arrived at Renaissance Hotel close to the airport, we have been informed that lunch hrs had been above plus the vouchers issues by BA wouldn't be honored Unless of course we waited A different 3 hrs until supper. My spouse (who was two months Expecting) And that i decided to walk to an area pub just to possess a late lunch.
I cringe to acquire to phone you and only get upset. The 1 time it will take to receive through to speak to anyone is just diminished by your insufficient customer service and ask for to phone One more range that only inform us to phone another person. YOUR Buyer SERVICE TO US IS HORRIFIC
When you asked for some thing they explained ” just wait I’ll be back in a minute”. They didn’t use their manners and if they handed out a consume you were being just given what you were given without any selection. They not often smiled. There was no engagement While using the passengers In the least. No work was supplied to see
I was place in a very very difficult position. At the last second my most popular carrier was not who I paid out to fly with but I had been having a once in the lifetime vacation in the United states and will not refuse to fly! I'd purchased tickets for BA flight BA 1502 which did not transpire.
I used to be flying for being with my father who is rather sick and assumed not less than I could rely on the flight getting far more comfortable this wasn't the case. I'm travelling again on flight BA 00015 on Saturday eleventh April at 21.35 and hope that this flight is rather superior. I stay up for your reaction
Have just returned with a flight from Atlanta. Checked in and when undergoing security my hand baggage was taken. It contained a Snow World from Coca Cola, I genuinely didn’t consider the liquid content as l had set all other needed merchandise in a clear bag. It had been a Unique product for my Son and really fragile as a result why I carried it in my hand luggage. I had been explained to I required to go away it driving or Verify it in to the maintain. I'd no selection aside from to check it inside the keep as my 9 yr old son was in tears.
On the other hand attempting to find our way again thro to exterior proved taxing and ultimately we had been Allow thro the realm wherever team go out. all went thro to collect our baggage.not acquiring currently being explained to of the process
9 months in the past I manufactured reservations for just a flight to London. Because I am tall,six-3, and will use further Visit This Link leg home, I compensated the additional payment for bulk head seats. I had been notified the flight time had been altered, but NOWHERE was I notified that might seats had been changed with the entrance in the cabin to close to the again, and Moreover, I AM NOW In the Center SEAT. Had they notified me I in all probability might have booked A different seat with leg home, entrance row With this cabin , exit door, and many others.
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Dissatisfied , as on the service I gained from Flight 263 from Mauritius, — proves that BA has missing its way .
I've had no accomplishment. The on-line reserving stops anytime with a press release on the BA Site stating that it is timed out because of an extended BA script.
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The agent spoke having a British accent, which we imagined was an awesome contact. Our get in touch with was unintentionally disconnected before our dilemma on travel was answered so we called again all over again. This time, the call quantity was also substantial Therefore the automatic service instructed us the decision was currently being directed to a different agency for support.
I am so very pleased with the supervisor within your Phoenix British Airways office and I need to know to whom to write to be able to appropriately thank him. The supervisor’s name is Austin Farr.